Proposal and Implementation of a Model for Organizational Redesign and Its Influence on Digital Transformation in the Public Sector

Jorge Lira Camargo, Luis Soto Soto, Zoila Rosa Lira Camargo, Luis Lira Camargo, Jorge Víctor Mayhuasca Guerra

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

This paper reviewed the literature on the topics of organizational redesign, digital transformation, strategic planning, process management, administrative simplification, continuous improvement, redesign and automation, and also considered the activities developed to implement organizational redesign in the quarantine declared by the Peruvian state as a result of COVID 19, with the purpose of proposing a method for organizational redesign towards digital transformation in public entities, with a strategic and operational approach. For the implementation of the strategic approach, the institutions that functionally depend on the Ministry of Education were involved, considering the current situation in relation to the operational and territorial capacities of each region, to develop the strategic and process design. Likewise, for the implementation of the operational approach, the results of the virtual course on process management for administrative simplification 2 were used, involving several institutions that proposed and implemented improvements towards the digitization of processes, promoting digital transformation. The results of the present work consider the effective time of the administrative procedures and the cost of implementation. The effective time of the procedures was reflected in a reduction of 11% and 52% in the reduction of the cost of the procedures.

Idioma originalInglés
Título de la publicación alojadaAdvanced Research in Technologies, Information, Innovation and Sustainability - Second International Conference, ARTIIS 2022, Revised Selected Papers
EditoresTeresa Guarda, Filipe Portela, Maria Fernanda Augusto
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas308-319
Número de páginas12
ISBN (versión impresa)9783031203152
DOI
EstadoPublicada - 2022
Evento2nd International Conference on Advanced Research in Technologies, Information, Innovation and Sustainability, ARTIIS 2022 - Santiago de Compostela, Espana
Duración: 12 set. 202215 set. 2022

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen1676 CCIS
ISSN (versión impresa)1865-0929
ISSN (versión digital)1865-0937

Conferencia

Conferencia2nd International Conference on Advanced Research in Technologies, Information, Innovation and Sustainability, ARTIIS 2022
País/TerritorioEspana
CiudadSantiago de Compostela
Período12/09/2215/09/22

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